How do I register at the casino?
What is the minimum amount of gaming credits I need to deposit?
Can I deposit more casino chips in Play for Fun mode?
How can I access my casino account?
If I forgot my password what do I do?
Are my transactions secure?
How do I deposit credits?
Why are my credit card deposits being rejected?
How do I withdraw my winnings?
What fraud prevention measures are in place?
Is my credit card number safe in your hands?
Is my account number and password safe?
How do I get technical assistance?
Who do I contact for queries?
How fair are the games at your online casino?
What happens if I lose my connection to the gaming server?
What is the Platinum Reels Loyalty Club?
How do I join?
What's my Loyalty Club status?
Where can I see my loyalty points?
What is the difference between the tier loyalty points and bonus loyalty points?
What can I do with my Loyalty Points?
Why can I not always redeem all my loyalty points?
How do I move from one tier to the next?
What happens if I do not accumulate the required amount of points to maintain my status.