Couple in Casino

This privacy statement is dedicated to protecting your privacy. The manner in which we gather information and use it for our web site is disclosed below.

Platinum Reels protects the privacy of its players' information and prohibits the use of players' information in any method associated with the communication, distribution or delivery of any unsolicited bulk or unsolicited commercial e-mail, otherwise known as spam.

The information that we gather from you includes contact details, unique references and financial information. Unique references allow Platinum Reels to verify your identity and the validity of your account. We use your contact details to keep you up to date with Casino information. This information will not be sold or rented out to any third parties. Mails from Platinum Reels will come from [email protected]. If you prefer not to receive our mails, please click on the unsubscribe section at the bottom of any of our mails. Should you have any queries, please contact us on [email protected] or on 1 866 311 6263 (toll free).

Platinum Reels plays an active role in fraud prevention and detection. Platinum Reels employs a variety of appropriate security and fraud controls to oversee every transaction. Customers may be required to supply proof of identity, copies of their credit cards, a signed deposit history of their transactions and / or other appropriate documentation particularly when attempting to withdraw credits. This ensures that e-cash deposits and redemptions are not fraudulently transacted. A record of every transaction made is kept, allowing for a complete audit if necessary.

Platinum Reels also keeps your IP address. This confirms your identity and alerts us if there is a server error or possible fraud activity on your account.

The casino software uses 128-Bit encryption when data is transferred over the Internet. Each player is issued with a unique account number and players choose their own password, which they alone can access.